Privacy Policy

1. Who We Are

This website is operated by Colleen Stathatos, LCSW (California License #68007), a Licensed Clinical Social Worker in private practice based in Pasadena, California. For questions about this policy, contact: cstathatoslcsw@gmail.com

2. Information We Collect

Contact form: When you use the contact form on this website, we collect your name, email address, phone number (optional), and any message you choose to include. This information is used solely to respond to your inquiry and is not sold or shared with third parties.

Google reCAPTCHA: This website uses Google reCAPTCHA v3 to protect the contact form from automated spam. reCAPTCHA collects information about your browser and device interaction as part of its verification process. This is governed by Google's Privacy Policy and Terms of Service.

Google Fonts: This website uses Google Fonts, which may collect usage data per Google's Privacy Policy.

3. How We Use Your Information

Information submitted through this website is used only to:

• Respond to your inquiry or consultation request
• Schedule a consultation or appointment
• Communicate about services offered

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Retention

Contact form submissions are retained only as long as necessary to respond to your inquiry and are not stored in a database. Email correspondence may be retained as part of normal business records.

5. California Privacy Rights (CCPA/CPRA)

California residents have the right to request information about the personal data we have collected, request deletion of their personal data, and opt out of the sale of personal data (we do not sell personal data). To exercise these rights, contact us at cstathatoslcsw@gmail.com.

6. Cookies

This website does not use tracking cookies or analytics cookies. Google reCAPTCHA may set cookies as part of its fraud prevention service. No advertising cookies are used.

7. Security

This website uses HTTPS encryption for all data transmission. The contact form is protected by Google reCAPTCHA v3, rate limiting, and honeypot spam detection. However, no method of electronic transmission is 100% secure. Please do not send sensitive personal health information through this contact form.

8. Telehealth Notice

Telehealth services are provided through a HIPAA-compliant video platform. Clients will receive a separate telehealth informed consent prior to their first video session, which will outline the specific platform used, its privacy protections, and your rights as a telehealth client under California law (Business & Professions Code § 2290.5).

9. Changes to This Policy

This policy may be updated periodically. Changes will be posted on this page with an updated date. Continued use of this website constitutes acceptance of the updated policy.

10. Contact

For any questions about this privacy policy, please contact:
Colleen Stathatos, LCSW
482 N Rosemead Blvd, Suite 207, Pasadena, CA 91107
cstathatoslcsw@gmail.com
(859) 801-3089